About the official ESTA application website
20 Aug 10:26
Travelers wanting to enter the US under the Visa Waiver Program (VWP) must first receive authorisation by applying for ESTA online at the official ESTA application website. United States Customs and Border Protection (CBP), a division of the United States Department of Homeland Security (DHS), manages and operates the official ESTA application website.

TRAVELING TO THE UNITED STATES?
Do You Have U.S. ESTA VISA Travel Authorization? If You Have ESTA Application, Check if it is Still Valid!
The United States Department of Homeland Security (DHS)
The organizations of the United States’ federal government. It was formed in November 2002 to safeguard the United States from dangers such as terrorist strikes and natural catastrophes.
United States Customs and Border Protection (CBP)
It is one of the major federal government agencies in the United States, reporting to the Department of Homeland Security (DHS). Its responsibilities include protecting the United States from illegal or harmful actions, including as clamping down on drug smuggling, combatting terrorism, and preventing human trafficking and agricultural pest incursion. Because of its function as a centralized government body in charge of affairs pertaining to US national borders and ports, the majority of its 52,000 staff employees are allocated to airports, ports, border checkpoints, and border areas. The Department was formed in response to the terrorist attacks of September 11, 2001, by combining related agencies (customs, border control, and plant and animal quarantine stations) that had previously been split among multiple departments such as the Departments of Justice, Treasury, and Agriculture. It also monitors and administers the official ESTA website.
Countries whose citizens are eligible for the Visa Waiver Program (VWP)
- Germany
- France
- Finland
- Estonia
- Denmark
- Czech Republic
- San Marino
- Singapore
- Slovakia
- Slovenia
- Sweden
- Chile
- Brunei
- Belgium
- Austria
- Australia
- Andorra
- Netherlands
- New Zealand
- Norway
- Portugal
- Japan
- Taiwan
- South Korea
- Switzerland
- Spain
- Ireland
- Iceland
- Italy
- Monaco
- Malta
- Hungary
- Greece
- Latvia
- Lithuania
- Lichtenstein
- Luxembourg
- United Kingdom
- Poland
Note: Subjects of the United Kingdom eligible to use the Visa Waiver Program are limited to those with permanent residency of the Channel Islands, the Isle of Mann, Northern Ireland, England, Scotland, and Wales.

Conditions of those eligible for the Visa Waiver Program(VWP)
- Must have used the Electronic System for Travel authorisation (ESTA) to apply for and acquire authorisation.
- The duration of stay in the United States cannot exceed 90 days.
- Must have a passport (with an IC chip) from one of the countries listed above that participate in the Visa Waiver Program.
- The purpose of the travel to the United States must be one of the following: sightseeing, business, training, contractual discussions, visiting acquaintances, participation in events without pay, transit, and passage.
- If entering the United States by boat or air, you must have a ticket to your next destination or a return ticket.
Carry a copy of your trip itinerary if you are using e-tickets.
Applying using the official ESTA application website
Enter your application details and trip information in single-byte alphanumeric characters on the official ESTA application page. Then, respond to the appropriateness questions and pay the $21 application cost by credit or debit card (MasterCard, Visa, JCB, American Express). Payment for applications can be made in groups of 50 at a time. Furthermore, the information of the official ESTA application website is available in a variety of languages other than English. Select your language from the drop-down menu in the upper right corner of the site. Any enquiries made through the official website, however, must be in English.
TRAVELING TO THE UNITED STATES?
Do You Have U.S. ESTA VISA Travel Authorization? If You Have ESTA Application, Check if it is Still Valid!
Submitting inquiries via the official ESTA application website
You may send an email to US Customs and Border Protection through the official ESTA application page. You may also contact us via phone. In any instance, the service is exclusively available in English. Because US embassies and consulates are not in charge of ESTA, they cannot address inquiries about the status of an application or the grounds for rejection of travel authorisation. If you have any questions after applying for an ESTA on the official website, go back to the official website and email your questions in full.
Contacting U.S. Customs and Border Protection (CBP)
Tel.: 1-877-227-5511
Hours (weekdays) : 8:00 am – 5:00 pm,
Eastern Standard Time (EST)
Inquiry form (English only)
CBP INFO CENTER
The official website of Customs and Border Protection (CBP) contains general commonly asked questions and answers about ESTA.
TRAVELING TO THE UNITED STATES?
Do You Have U.S. ESTA VISA Travel Authorization? If You Have ESTA Application, Check if it is Still Valid!